At ClickNCatch, we ensure your orders are delivered safely and on time.
1. Processing Time
- Orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping Locations
- We currently ship all across Pakistan.
- At this time, we do not offer international shipping.
3. Delivery Timeframes
- Lahore (local): 2–3 business days
- Major cities: 3–7 business days
- Remote areas: Up to 10 business days
Note: Delivery times may vary due to courier delays, weather, or unexpected issues.
4. Shipping Charges
- Shipping costs are calculated at checkout and depend on your location and parcel weight.
- Free shipping promotions may be available occasionally.
5. Order Tracking
- Once shipped, you will receive an email or SMS with your tracking number to follow your order status.
6. Delivery Issues
- If your order is delayed, damaged, or lost, please contact us at clickncatchpakistan@gmail.com.
- We will assist you with the courier to resolve the issue.
7. Incorrect Address / Failed Delivery
- Please double-check your shipping address when placing the order.
- If a package is returned due to incorrect details or failed delivery, re-shipping charges may apply.